Returns: Please contact us at [email protected] for assistance with returns or exchanges, which must be started within 7 days of delivery. Customers are responsible for return shipping costs. To ensure your refund, please send the item back using a traceable shipping service, as we cannot be held accountable for lost or unreturned packages. Once we receive and inspect the item for damage, refunds will be issued to your original payment method. We reserve the right to deny refunds for returned items that are damaged or otherwise unsuitable for resale or restocking.
Damaged Products: If your product arrives damaged, please inform us within 7 days of delivery by emailing [email protected] with photos of the damaged item and its packaging. We will assess the damage, and upon confirmation, a replacement will be sent at no extra cost.
Late or Missing Refunds: Refunds are issued promptly after we receive and process your returned item. If you have not received your refund, first recheck your bank account. Then, contact your credit card issuer as it may take some time for your refund to be officially posted. Next, reach out to your bank as processing times can vary. If you've done all this and still have not received your refund, please get in touch with us.
